No setup fees or subscription required
The easiest way to sell tickets online and get paid instantly
Connect your Stripe account and start selling tickets in minutes
Give your customers flexible ways to pay and boost your ticket sales
Process payments securely with Stripe's industry-leading platform
Process door sales and handle on-site payments seamlessly
Get Started Today
Ready to start selling tickets? Create your free account now and connect your Stripe account to start accepting payments immediately. Set up your event page in minutes and begin selling tickets online with no setup fees!
Our platform gives you all the tools you need to sell more tickets than ever before, with daily payouts directly to your bank account.
Book a training session with an account manager anytime to get the most out of our ticketing platform and payment features.
Connect Stripe & Start Selling
Book a Demo Call
Book a demo call with one of our payment integration experts to learn how Ticket Fairy and Stripe can help grow your event business.
Who pays for your ticket fee?
In most cases, this is paid for by the ticket buyer, but you can optionally choose to absorb it instead. We keep the service fee per ticket reasonable for your ticket buyers, unlike most of the event ticketing industry. The ticket fee percentage depends on your ticket price, and includes the cost of credit card processing.
Do you charge for free events?
No, we do not. There is no cost for free events - it's a totally free event ticketing system. We only charge if you are selling a paid ticket or an NFT token-gated ticket.
Who pays the payment processor fee for Stripe payments?
The Stripe payment gateway fees for processing payments are included in the Ticket Fairy service fee that's added to each ticket, so the ticket buyer covers these processing costs. There is no cost to event organizers.
Do you charge for issuing guest tickets?
There is no charge for issuing guest tickets. These are free tickets and are not subject to any ticket fee.
I need cashflow for my festival. Can I get regular payouts?
Yes, absolutely. Combining Stripe with our festival ticketing software is the best way to maximize your festival's tickdt sales and cashflow.
How do event payments work and when do I get my ticket revenue?
If you connect your own Stripe account, you get daily payouts from Stripe directly, getting your exact ticket price / face value into your bank account. Just add your bank details in Stripe's dashboard. You don't pay the Stripe credit card processing fee. It's paid for from the ticket fees that ticket buyers pay. If you choose to use Ticket Fairy payment processing, we pay you 10-15 business days after your event. We also supprt other payment gateways like RazorPay in India and Xendit in Indonesia.
What makes the payment gateway within your event ticketing software reliable?
We partner with trusted payment gateway providers, such as Stripe, Adyen, Razorpay and Xendit, ensuring your transactions are secure and smooth when you sell tickets. The processing fee for each payment gateway is included in the overall ticket service fee, and does not cut into your ticket face value, unless you choose to absorb it.
Can I sell event tickets at the door?
Yes, we integrate with Stripe Terminal card readers for door sales, with full financial reporting in our dashboard, showing how many onsite ticket sales you had vs online ticket sales.
Can I receive online payments into my PayPal account?
No, you must use a supported payment integration like Stripe.
Can I offer payment plans to my customers?
Yes, we use Stripe Subscriptions to power our payment plans functionality.
Are there any setup fees or monthly fees?
No, there is only a service/booking fee added to each ticket that the ticket buyer pays, which includes the Stripe payment processing fee. There are no hidden fees or unexpected costs.
What level of customization do you provide?
You can upload custom backgrounds and headers to customize your event page, collect custom information using data capture fields and configure many different features from our event management dashboard.
Can I sell tickets on my own website or mobile apps?
We have a white label event ticketing system that allows the entire ticket buying experience to happen on your event website or in your mobile app, taking on your own look and feel. Your attendees will be able to buy tickets in the same place as all your other event content. Book a demo with our team to discuss how.
Do you support virtual events?
Yes, we have full support for online events. Contact our support team if you need help with setting up a streaming server.
Do you support add ons?
Yes, you can define add ons that will be presented to your ticket buyers once they have chosen the ticket type they want to buy.
You can start selling tickets within minutes. Simply create your Ticket Fairy account, connect your Stripe account (or create a new one), and set up your event details. Once connected, you can immediately begin accepting payments and selling tickets online.
Stripe is available in 47+ countries including the United States, United Kingdom, Australia, Canada, and most European countries. Each country has its own supported payment methods and currencies. Contact us to confirm availability in your region.
With Stripe, you typically receive payouts within 2 business days in the US (timing varies by country). Your ticket sales revenue is automatically transferred to your connected bank account on a daily basis, helping with event cashflow.
Through Stripe, you can accept all major credit and debit cards (Visa, Mastercard, American Express), digital wallets (Apple Pay, Google Pay), and buy now pay later options like Afterpay/Clearpay. Available payment methods may vary by country.
The Stripe payment gateway fees for processing payments are included in the Ticket Fairy service fee that's added to each ticket, so the ticket buyer covers these processing costs. There is no cost to event organizers.
No, there are no setup fees or monthly fees. You only pay the standard Stripe processing fees which are included in the ticket service fee paid by buyers.
When you connect your Stripe account, you receive daily payouts directly from Stripe, getting your exact ticket price/face value into your bank account. Just add your bank details in Stripe's dashboard. The Stripe processing fees are covered by the ticket service fee, not by you.
Yes, we integrate with Stripe Terminal card readers for door sales. All transactions are tracked in your dashboard alongside online sales, giving you comprehensive financial reporting.
Stripe is supported in most major markets including the US, UK, Europe, Australia, Canada, and many more. Each region has its own supported payment methods and currencies. We can help you determine the best setup for your location.
Yes, Stripe supports multi-currency processing. You can accept payments in various currencies while receiving payouts in your preferred currency. This is especially useful for international events.
Stripe is PCI-DSS Level 1 certified, the highest level of payment security certification. All transactions are encrypted and processed through secure channels, protecting both you and your customers.
Stripe includes advanced fraud prevention tools like Radar, which uses machine learning to detect and block fraudulent transactions. This helps protect your event from chargebacks and unauthorized purchases.